Aztrol Technologies strives to deliver high-quality technology services. This policy outlines the terms governing cancellations and refunds.
Project Cancellation
- Clients may request project cancellation by providing written notice via email.
- Cancellation requests are subject to review based on project progress and completed work.
Refund Policy
- Payments made for completed services, consultations, development work, and delivered milestones are non-refundable.
- If cancellation occurs before project initiation, a refund may be considered after deducting administrative and processing charges.
- Approved refunds will be processed within 7-15 business days.
Support & Maintenance Services
- Annual Maintenance Contracts (AMC), Application Management Services, and Support Services are non-refundable once the service period has commenced.
- Clients may discontinue renewal at the end of the current service term.
Payment Gateway Refunds
- Approved refunds for payments made through Razorpay or other payment gateways will be credited to the original payment method.
- Processing times may vary depending on banking and payment gateway policies.
Contact Information
Aztrol Technologies
No. 92, Ittamadu Layout, BSK Stage,
Banashankari III Stage,
Bangalore South,
Karnataka, India - 560085
Phone: +91 8296492948